All Systems Operational

Software as a Service - Australia & New Zealand Operational
90 days ago
99.97 % uptime
Today
Database Services ? Operational
90 days ago
100.0 % uptime
Today
Batch Services (DP Jobs) Operational
90 days ago
100.0 % uptime
Today
Ci in the Cloud Operational
90 days ago
100.0 % uptime
Today
Spatial Cloud Operational
90 days ago
99.85 % uptime
Today
Ci Anywhere Operational
90 days ago
100.0 % uptime
Today
Timetabling & Scheduling Operational
90 days ago
100.0 % uptime
Today
Software as a Service - United Kingdom & Europe Operational
90 days ago
100.0 % uptime
Today
Database Services Operational
90 days ago
100.0 % uptime
Today
Batch Services (DP Jobs) Operational
90 days ago
100.0 % uptime
Today
Ci in the Cloud Operational
90 days ago
100.0 % uptime
Today
Spatial Cloud Operational
90 days ago
100.0 % uptime
Today
Ci Anywhere Operational
90 days ago
100.0 % uptime
Today
Timetabling & Scheduling Operational
90 days ago
100.0 % uptime
Today
Software as a Service - GovCloud Australia Operational
90 days ago
100.0 % uptime
Today
Database Services Operational
90 days ago
100.0 % uptime
Today
Batch Services (DP Jobs) Operational
90 days ago
100.0 % uptime
Today
Ci in the Cloud Operational
90 days ago
100.0 % uptime
Today
Ci Anywhere Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 3, 2025

No incidents reported today.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025
Resolved - The permanent fix for the intermittent 502 and Service Unavailable errors in Financials and Supply Chain functions was deployed to Mainline Snapshot 2025A (394).

Following monitoring through to Monday, 30 June, no further issues have been observed. This incident is now considered resolved.

Thank you for your patience while we worked to address the issue.

Jun 30, 17:16 AEST
Update - The permanent fix for the intermittent 502 and Service Unavailable errors in Financials and Supply Chain functions will be deployed to Mainline as Snapshot 2025A (394). according to the planned schedule. Schedule can be found here: https://technologyonecorp365.sharepoint.com/:x:/s/SP_KT43N9/EeB5USzWQRRKhWmWvKnzamsBriu6Zd7TgMHnrwONTJQN9w?e=zVJ6FX

We will continue to monitor through Monday, 30 June, to ensure stability.

Further updates will be provided if required.

Jun 26, 09:11 AEST
Update - The permanent fix for the intermittent 502 and Service Unavailable errors in Financials and Supply Chain functions will be released to Fastline this evening 2025A (394).
The fix will be included in Mainline as part of the scheduled update next weekend. You can view the deployment schedule here - https://technologyonecorp365.sharepoint.com/:x:/s/SP_KT43N9/EeB5USzWQRRKhWmWvKnzamsBriu6Zd7TgMHnrwONTJQN9w?e=zVJ6FX
We’ll continue to monitor and will provide confirmation once the Mainline update is complete.

Jun 20, 09:28 AEST
Monitoring - Mitigations have been applied and are currently being monitored to ensure stability and reduce further impact. A permanent fix remains in development.
We’ll provide an update once the fix is available or if anything changes. Thank You for your patience.

Jun 19, 09:51 AEST
Identified - We’ve identified the exception pattern causing intermittent 502 and Service Unavailable errors in Financials and Supply Chain functions.
A permanent fix is now under development, and mitigations remain in place to reduce impact in the meantime.
We’ll provide further updates as the fix progresses.

Jun 18, 16:59 AEST
Investigating - We’re currently investigating ongoing 502 and Service Unavailable errors affecting some environments following the recent Mainline update (Snapshot 2025A (380)).
These errors are currently observed in Financials and Supply Chain functions. They are linked to exceptions triggered by specific user actions, which cause the affected service to shut down. TechnologyOne is actively remediating as incidents occur.
Mitigations have been implemented to reduce the impact while we identify the exception pattern and develop a permanent fix.
We will provide an update as soon as more information is available.

Jun 18, 12:55 AEST
Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025
Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025
Jun 19, 2025