All Systems Operational
Software as a Service - Australia & New Zealand Operational
Traffic Management   ? Operational
User Experience   ? Operational
Database Services   ? Operational
Web Services   ? Operational
E-mail Services   ? Operational
File & Attachment Storage   ? Operational
Data Transfer Services   ? Operational
Ci in the Cloud   Operational
Software as a Service - United Kingdom Operational
Traffic Management   Operational
User Experience   Operational
Database Services   Operational
Web Services   Operational
E-mail Services   Operational
File & Attachment Storage   Operational
Data Transfer Services   Operational
Ci in the Cloud   Operational
Software as a Service - GovCloud Australia Operational
Traffic Management   Operational
User Experience   Operational
Database Services   Operational
Web Services   Operational
E-mail Services   Operational
File & Attachment Storage   Operational
Data Transfer Services   Operational
Ci in the Cloud   Operational
TechnologyOne University Operational
90 days ago
100.0 % uptime
Today
Topics & Videos   Operational
90 days ago
100.0 % uptime
Today
Cloud Service Platform Operational
90 days ago
100.0 % uptime
Today
ANZ Region   Operational
90 days ago
100.0 % uptime
Today
UK Region   Operational
90 days ago
100.0 % uptime
Today
Global Edge Network   Operational
Cloud Service Platform   Operational
Global DNS   Operational
Enterprise App Store Operational
90 days ago
100.0 % uptime
Today
Authentication   Operational
90 days ago
100.0 % uptime
Today
Video Content   Operational
90 days ago
100.0 % uptime
Today
Software Download   ? Operational
90 days ago
100.0 % uptime
Today
Hosted Environments Operational
Citrix Access   Operational
Citrix Authentication   Operational
Citrix Published Applications   Operational
TechnologyOne Enterprise Software   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 19, 2017

No incidents reported today.

Oct 18, 2017
Resolved - The issues relating to logging into CI Backoffice for some non-prod environments has been resolved. In the event of any further issues please raise a case via the customer community and our team will be on hand to assist.
Oct 18, 17:08 AEST
Identified - We have received reports that some non-prod environments are experiencing issues logging into CI Backoffice. Our Engineers have identified the issue and are working towards a resolution.
Oct 18, 09:20 AEST
Monitoring - The affected environments have been returned to service and our engineers are continuing to monitor their status. In the event of any issues at this stage please raise a case via the customer community and our team will be on hand to assist.
Oct 18, 04:47 AEST
Update - Our engineers are progressively restoring services. We are expecting environments to continue to become functional throughout the rest of the day and evening.
Oct 17, 16:01 AEST
Identified - Our engineers have identified the source of the fault and are working to resolve. We are expecting affected environments to return to normal service throughout the course of the day.
Oct 17, 08:27 AEST
Investigating - Please note that some customers may be experiencing problems connecting to non production environments in Australia and New Zealand. Our engineers are aware of the issues and are actively investigating.
Oct 17, 04:35 AEST
Oct 16, 2017

No incidents reported.

Oct 15, 2017

No incidents reported.

Oct 14, 2017

No incidents reported.

Oct 13, 2017

No incidents reported.

Oct 12, 2017

No incidents reported.

Oct 11, 2017

No incidents reported.

Oct 10, 2017

No incidents reported.

Oct 9, 2017
Resolved - This incident has been resolved
Oct 9, 09:44 AEST
Monitoring - We have isolated the issue and the affected customers have been moved to alternate infrastructure. We will continue to monitor.
Oct 6, 11:30 AEST
Investigating - Our Engineers are investigating issues relating to user access and performance for some 2016B customers. We are working towards a resolution as soon as possible.
Oct 6, 11:02 AEST
Oct 8, 2017

No incidents reported.

Oct 7, 2017

No incidents reported.

Oct 5, 2017

No incidents reported.