All Systems Operational
Software as a Service - Australia & New Zealand Operational
90 days ago
100.0 % uptime
Today
Traffic Management   ? Operational
User Experience   ? Operational
Database Services   ? Operational
Web Services   ? Operational
E-mail Services   ? Operational
File & Attachment Storage   ? Operational
Data Transfer Services   ? Operational
Ci in the Cloud   Operational
2018A   Operational
90 days ago
100.0 % uptime
Today
2017A   Operational
2016B   Operational
Software as a Service - United Kingdom & Europe Operational
90 days ago
100.0 % uptime
Today
Traffic Management   Operational
User Experience   Operational
Database Services   Operational
Web Services   Operational
E-mail Services   Operational
File & Attachment Storage   Operational
Data Transfer Services   Operational
Ci in the Cloud   Operational
2018A   Operational
90 days ago
100.0 % uptime
Today
2017A   Operational
2016B   Operational
Software as a Service - GovCloud Australia Operational
90 days ago
100.0 % uptime
Today
Traffic Management   Operational
User Experience   Operational
Database Services   Operational
Web Services   Operational
E-mail Services   Operational
File & Attachment Storage   Operational
Data Transfer Services   Operational
Ci in the Cloud   Operational
2018A   Operational
90 days ago
100.0 % uptime
Today
2017A   Operational
2016B   Operational
TechnologyOne University Operational
90 days ago
100.0 % uptime
Today
Topics & Videos   Operational
90 days ago
100.0 % uptime
Today
Cloud Service Platform Operational
90 days ago
100.0 % uptime
Today
ANZ Region   Operational
90 days ago
100.0 % uptime
Today
UK Region   Operational
90 days ago
100.0 % uptime
Today
Global Edge Network   Operational
Cloud Service Platform   Operational
Global DNS   Operational
Enterprise App Store Operational
90 days ago
100.0 % uptime
Today
Authentication   Operational
90 days ago
100.0 % uptime
Today
Video Content   Operational
90 days ago
100.0 % uptime
Today
Software Download   ? Operational
90 days ago
100.0 % uptime
Today
TechnologyOne Enterprise Software   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 19, 2018

No incidents reported today.

Jul 18, 2018

No incidents reported.

Jul 17, 2018

No incidents reported.

Jul 16, 2018

No incidents reported.

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018

No incidents reported.

Jul 11, 2018
Resolved - This incident has been resolved.
Jul 11, 08:35 AEST
Update - Please note our engineers are still working through the remaining affected services. Please accept our apologies for any inconvenience caused.
Jul 11, 03:29 AEST
Update - We are continuing to work on a fix for this issue.
Jul 11, 03:28 AEST
Update - The majority of services have now recovered. A smaller subset of services are still affected which our engineers are working through at present.
Jul 10, 22:20 AEST
Identified - Our team have identified the root cause and are working through resolution currently.
Jul 10, 20:53 AEST
Investigating - We have identified a selection of customer environments experiencing issues logging in to CiAnywhere.

Our engineers are currently investigating the root cause.
Jul 10, 20:24 AEST
Jul 10, 2018
Resolved - This issue is now resolved
Jul 10, 10:57 AEST
Identified - We have identified an issue in the Distributed Processing layer where some customers in Australia and New Zealand may be experiencing longer than normal wait times for jobs to be processed. We have identified the issue and this will be rectified shortly
Jul 10, 09:52 AEST
Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.

Jul 6, 2018

No incidents reported.

Jul 5, 2018
Resolved - This incident has been resolved.
Jul 5, 07:46 AEST
Monitoring - Services have returned to normal and we are monitoring.
Jun 29, 14:56 AEST
Identified - The issue has been identified and a fix is being implemented.
Jun 28, 16:47 AEST
Update - We have put a work-around in place to provide access whilst continuing our investigation
Jun 28, 15:20 AEST
Investigating - We have identified a selection of federal government customer environments experiencing issues logging in to Ci in the Cloud.

Our engineers are currently investigating the root cause.
Jun 28, 14:01 AEST