All Systems Operational

Software as a Service - Australia & New Zealand Operational
90 days ago
99.99 % uptime
Today
Database Services Operational
90 days ago
100.0 % uptime
Today
Batch Services (DP Jobs) Operational
90 days ago
100.0 % uptime
Today
Ci in the Cloud Operational
90 days ago
99.97 % uptime
Today
Spatial Cloud Operational
90 days ago
100.0 % uptime
Today
Ci Anywhere Operational
90 days ago
99.97 % uptime
Today
Timetabling & Scheduling Operational
90 days ago
100.0 % uptime
Today
Software as a Service - United Kingdom & Europe Operational
90 days ago
100.0 % uptime
Today
Database Services Operational
90 days ago
100.0 % uptime
Today
Batch Services (DP Jobs) Operational
90 days ago
100.0 % uptime
Today
Ci in the Cloud Operational
90 days ago
100.0 % uptime
Today
Spatial Cloud Operational
90 days ago
100.0 % uptime
Today
Ci Anywhere Operational
90 days ago
100.0 % uptime
Today
Timetabling & Scheduling Operational
90 days ago
100.0 % uptime
Today
Software as a Service - GovCloud Australia Operational
90 days ago
99.99 % uptime
Today
Database Services Operational
90 days ago
100.0 % uptime
Today
Batch Services (DP Jobs) Operational
90 days ago
100.0 % uptime
Today
Ci in the Cloud Operational
90 days ago
100.0 % uptime
Today
Ci Anywhere Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 13, 2026

No incidents reported today.

Feb 12, 2026

No incidents reported.

Feb 11, 2026
Resolved - The upstream provider has confirmed complete restoration and provided these details:

"We experienced elevated DNS resolution errors for CloudFront distributions served from a subset of edge locations globally. During this time, customers may have received NXDOMAIN responses.  Engineers were automatically engaged, immediately began investigating in multiple parallel paths and mitigated errors by taking the affected fleet of DNS servers out of service. We are confident this issue will not reoccur."

Feb 11, 14:35 AEST
Update - Our upstream provider has advised the complete restoration globally continues. We have not observed any further issues however we will continue to monitor until the upstream provider confirms full restoration.
Feb 11, 12:22 AEST
Update - Our upstream provider has implemented a fix and confirmed that recovery is underway. We’re seeing environments come back online and operate normally. Full recovery efforts are still in progress to ensure there is no additional impact. Please try accessing the environments again if you haven’t already.

We will continue to monitor for the next 2 hours.

Feb 11, 10:17 AEST
Monitoring - Our upstream provider has implemented a fix and noted that recovery is underway. We have noted that environments appear to be back online and operational. Please try accessing them again if you have not already.

We will continue to monitor for the next 2 hours.

Feb 11, 08:12 AEST
Update - We have engaged with our upstream provider as this disruption is the result of an AWS outage. We are continuing to work with them to restore services.

The next update will be provided in 60 minutes, or sooner if new information becomes available.

Feb 11, 07:59 AEST
Identified - We are investigating an issue impacting service for ANZ customers where environments are not available.

The next update will be provided in 60 minutes, or sooner if new information becomes available.

Feb 11, 07:41 AEST
Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.