All Systems Operational

Uptime over the past 90 days. View historical uptime.
Software as a Service - Australia & New Zealand Operational
90 days ago
100.0 % uptime
Today
Database Services Operational
90 days ago
100.0 % uptime
Today
Batch Services (DP Jobs) Operational
90 days ago
100.0 % uptime
Today
Ci in the Cloud Operational
90 days ago
100.0 % uptime
Today
Spatial Cloud Operational
90 days ago
100.0 % uptime
Today
Ci Anywhere Operational
90 days ago
100.0 % uptime
Today
Timetabling & Scheduling Operational
90 days ago
100.0 % uptime
Today
Software as a Service - United Kingdom & Europe Operational
90 days ago
100.0 % uptime
Today
Database Services Operational
90 days ago
100.0 % uptime
Today
Batch Services (DP Jobs) Operational
90 days ago
100.0 % uptime
Today
Ci in the Cloud Operational
90 days ago
100.0 % uptime
Today
Spatial Cloud Operational
90 days ago
100.0 % uptime
Today
Ci Anywhere Operational
90 days ago
100.0 % uptime
Today
Timetabling & Scheduling Operational
90 days ago
100.0 % uptime
Today
Software as a Service - GovCloud Australia Operational
90 days ago
100.0 % uptime
Today
Database Services Operational
90 days ago
100.0 % uptime
Today
Batch Services (DP Jobs) Operational
90 days ago
100.0 % uptime
Today
Ci in the Cloud Operational
90 days ago
100.0 % uptime
Today
Ci Anywhere Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Planned Maintenance - Non-Customer Infrastructure Sep 26, 2026 17:00-21:00 AEST

Update - We will be undergoing scheduled maintenance during this time.
Aug 20, 2026 - 07:57 AEST
Scheduled - On Saturday, 26th of September, between 5:00 pm and 9:00 pm (AEST) / 8:00 am and 12:00 noon (BST), we will perform planned maintenance to upgrade non-customer infrastructure.

During this maintenance window, customers may experience brief interruptions to some services, although we expect any impact to be minimal. Our engineering team will be actively monitoring all systems throughout the maintenance and will respond promptly to any unexpected issues.

As a precaution, certain operational activities may be delayed or interrupted during this maintenance window, including:
- Scheduled DP Jobs
- Customer refreshes
- Major release upgrades
- Mainline and Fastline moves
- EAS Software Downloads

Customers with planned service requests scheduled during this period are encouraged to raise a Customer Community case to have these activities moved to the next available date.

No action is required from customers unless they have a planned service activity during this period. We will provide updates on this status page if there are any changes to the planned maintenance or its expected impact.
Aug 19, 2026 - 13:30 AEST

Sep 4, 2026

No incidents reported today.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

Service Disruption for a subset of customers ANZ
Resolved - Following an extended period of stable performance and continued monitoring, this incident has now been resolved. Error rates have remained at expected levels, and no further customer impact has been observed. Our teams will continue to review the incident and implement any identified improvements as part of our standard post-incident process.

We appreciate your patience and understanding while we worked to restore and validate service stability.
Sep 2, 14:02 AEST
Update - We continue to observe very low error rates and stable performance. Monitoring remains in place, and our teams are continuing to closely observe the environment to ensure service stability is maintained.

We will provide our next update by 2:00 PM AEST, or earlier if required.
Sep 2, 08:33 AEST
Monitoring - We have seen error rates reduce significantly and are continuing to monitor the platform closely. Current indicators show improved service stability, and our teams remain engaged to ensure performance continues to trend in the right direction.

We will maintain enhanced monitoring through tomorrow and provide our next update by 9:00 AM AEST, or earlier if required.
Sep 1, 18:25 AEST
Update - We are working with the upstream provider to investigate the issue related to Null Token errors that a subset of users may be intermittently experiencing when accessing CI and Time tabling & Scheduling across multiple releases in the ANZ and UK region.

Due to the investigation, the next update will be provided in 60 minutes, or sooner if new information becomes available.
Sep 1, 17:33 AEST
Update - We are continuing to investigate the issue related to Null Token errors that a subset of users may be intermittently experiencing when accessing CI and Time tabling & Scheduling across multiple releases in the ANZ and UK region.

Due to the investigation, the next update will be provided in 60 minutes, or sooner if new information becomes available.
Sep 1, 16:36 AEST
Update - We are still continuing to investigate the issue related to Null Token errors that a subset of users may be intermittently experiencing when accessing CI across multiple releases in the ANZ region.

Due to the investigation, the next update will be provided in 60 minutes, or sooner if new information becomes available.
Sep 1, 15:33 AEST
Update - We are continuing to investigate the issue related to Null Token errors that a subset of users may be intermittently experiencing when accessing CI across multiple releases in the ANZ region.

Due to the investigation, the next update will be provided in 60 minutes, or sooner if new information becomes available.
Sep 1, 14:31 AEST
Update - We are continuing to investigate the issue affecting a subset of customers across multiple releases in the ANZ region. Impacted users may continue to intermittently experience Null Token errors when accessing CI. Access to CiA has improved.

Due to the investigation, the next update will be provided in 60 minutes, or sooner if new information becomes available.
Sep 1, 13:35 AEST
Update - A subset of customers across multiple releases in the ANZ region are experiencing Null Token errors and degraded access to CI and CI Anywhere. Our team is currently investigating and troubleshooting the issue.

Due to the investigation, the next update will be provided in 60 minutes, or sooner if new information becomes available.
Sep 1, 12:43 AEST
Investigating - We are investigating an issue impacting service for a subset of ANZ customers.

Due to the investigation, the next update will be provided in 60 minutes, or sooner if new information becomes available.
Sep 1, 12:27 AEST

Sep 1, 2026

Aug 31, 2026

Intermittent Service Disruption for a subset of customers ANZ
Resolved - After considerable monitoring, this incident is now resolved.

We will undertake a Post Incident Review and findings will be posted here on completion.

We apologise for how you and your business may have been affected by this incident. Please contact the TechnologyOne Support team if you continue to experience issues.
Aug 31, 15:43 AEST
Update - We are continuing to monitor for another 2 hours to ensure no further customers are impacted.
Aug 31, 13:29 AEST
Update - We are continuing to monitor for any further issues.
Aug 31, 11:32 AEST
Monitoring - Our team has verified the implementation of a fix is complete for ANZ Region.

We will monitor the logs for the next 2 hours to ensure no further customers are impacted.
Aug 31, 11:21 AEST
Investigating - We are investigating an issue impacting service for ANZ.

A subset of customers in ANZ are experiencing intermittent issues.


Due to the investigation, the next update will be provided in 60 minutes, or sooner if new information becomes available.
Aug 31, 11:12 AEST

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

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