SFTP Service Disruption for a subset of customers / ANZ Region

Incident Report for TechnologyOne

Update

Our team continue to deploy a fix which is being implemented now for ANZ Region, impacting SFTP.

We anticipate the implementation of the fix to take 60 minutes to complete and verify.

Posted Jun 10, 2026 - 03:19 AEST

Identified

Our team has identified a fix which is being implemented now for ANZ Region.

We anticipate the implementation of the fix to take ~120 minutes to complete and verify.

Posted Jun 10, 2026 - 02:21 AEST

Investigating

We are investigating an issue impacting service for ANZ Region.

A subset of customers in ANZ Region are experiencing issues connecting to SFTP service.

Due to the investigation, the next update will be provided in 60 minutes, or sooner if new information becomes available.

Posted Jun 10, 2026 - 01:15 AEST

This incident affects: Software as a Service - Australia & New Zealand (Ci Anywhere).