Normal processing of jobs has resumed. Our engineers will continue to monitor the situation closely.
Posted Feb 15, 2019 - 02:20 AEST
Our engineers have identified the root cause and are working towards resolution.
Posted Feb 15, 2019 - 02:17 AEST
We have identified a selection of customer environments experiencing performance degradation related to the submission of DP Jobs within Ci and CiAnywhere. Access to customer environments is still available.
Our engineers are currently investigating the root cause. Further updates will be reported as they become available.
Posted Feb 15, 2019 - 02:07 AEST
This incident affected: Software as a Service - Australia & New Zealand (Batch Services (DP Jobs)) and Software as a Service - United Kingdom & Europe (Batch Services (DP Jobs)).