Update - Our logs show that errors do continue however at a reduced rate.
We continue to work on a complete fix.
The next update will be provided in 60 minutes, or sooner if new information becomes available.
Apr 04, 2025 - 13:35 AEST
We continue to work on a complete fix.
The next update will be provided in 60 minutes, or sooner if new information becomes available.
Apr 04, 2025 - 13:35 AEST
Identified - Our team has identified the issue and have applied mitigations to reduce the errors received.
We continue to work on a complete fix.
The next update will be provided in 60 minutes, or sooner if new information becomes available.
Apr 04, 2025 - 12:35 AEST
We continue to work on a complete fix.
The next update will be provided in 60 minutes, or sooner if new information becomes available.
Apr 04, 2025 - 12:35 AEST
Update - Our team is continuing to investigate the issue, and our investigation is narrowing down.
Impact/Error/How to verify: A subset of customers in ANZ Region for 2025A Releases are experiencing 502 errors or Service Offline error intermittently in CiAnywhere. Our investigation shows this is occurring for Financials and Supply Chain processors.
Due to the investigation, the next update will be provided in 30 minutes, or sooner if new information becomes available.
Apr 04, 2025 - 12:07 AEST
Impact/Error/How to verify: A subset of customers in ANZ Region for 2025A Releases are experiencing 502 errors or Service Offline error intermittently in CiAnywhere. Our investigation shows this is occurring for Financials and Supply Chain processors.
Due to the investigation, the next update will be provided in 30 minutes, or sooner if new information becomes available.
Apr 04, 2025 - 12:07 AEST
Update - Our team is continuing to investigate.
Impact/Error/How to verify: A subset of customers in ANZ Region for 25A Releases are experiencing 502 errors or Service Offline error intermittently in CiAnywhere.
Due to the investigation, the next update will be provided in 30 minutes, or sooner if new information becomes available.
Apr 04, 2025 - 11:37 AEST
Impact/Error/How to verify: A subset of customers in ANZ Region for 25A Releases are experiencing 502 errors or Service Offline error intermittently in CiAnywhere.
Due to the investigation, the next update will be provided in 30 minutes, or sooner if new information becomes available.
Apr 04, 2025 - 11:37 AEST
Investigating - We have seen new errors arise since fix applied. We are investigating this further.
Due to the investigation, the next update will be provided in 30 minutes, or sooner if new information becomes available.
Apr 04, 2025 - 11:08 AEST
Due to the investigation, the next update will be provided in 30 minutes, or sooner if new information becomes available.
Apr 04, 2025 - 11:08 AEST
Monitoring - Our team has verified the implementation of a fix is complete for ANZ Region / 25A Releases.
Please refresh/clear your browser cache or try a private/incognito browser if you still receive an error.
We will monitor the logs for the next 2 hours to ensure no further customers are impacted.
Apr 04, 2025 - 10:22 AEST
Please refresh/clear your browser cache or try a private/incognito browser if you still receive an error.
We will monitor the logs for the next 2 hours to ensure no further customers are impacted.
Apr 04, 2025 - 10:22 AEST
Investigating - We are investigating an issue impacting service for ANZ Region / 2025A.
Impact/Error/How to verify: A subset of customers in ANZ Region for 25A Releases are experiencing 500 and 502 errors intermittently in CiAnywhere.
Due to the investigation, the next update will be provided in 30 minutes, or sooner if new information becomes available.
Apr 04, 2025 - 09:51 AEST
Impact/Error/How to verify: A subset of customers in ANZ Region for 25A Releases are experiencing 500 and 502 errors intermittently in CiAnywhere.
Due to the investigation, the next update will be provided in 30 minutes, or sooner if new information becomes available.
Apr 04, 2025 - 09:51 AEST
Software as a Service - Australia & New Zealand
Partial Outage
Database Services
?
Operational
Batch Services (DP Jobs)
Operational
Ci in the Cloud
Operational
Spatial Cloud
Operational
Ci Anywhere
Partial Outage
Timetabling & Scheduling
Operational
Software as a Service - United Kingdom & Europe
Operational
Database Services
Operational
Batch Services (DP Jobs)
Operational
Ci in the Cloud
Operational
Spatial Cloud
Operational
Ci Anywhere
Operational
Timetabling & Scheduling
Operational
Software as a Service - GovCloud Australia
Operational
Database Services
Operational
Batch Services (DP Jobs)
Operational
Ci in the Cloud
Operational
Ci Anywhere
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.