All Systems Operational

Software as a Service - Australia & New Zealand Operational
90 days ago
99.94 % uptime
Today
Database Services ? Operational
90 days ago
100.0 % uptime
Today
Batch Services (DP Jobs) Operational
90 days ago
99.91 % uptime
Today
Ci in the Cloud Operational
90 days ago
100.0 % uptime
Today
Spatial Cloud Operational
90 days ago
99.83 % uptime
Today
Ci Anywhere Operational
90 days ago
99.9 % uptime
Today
Timetabling & Scheduling Operational
90 days ago
100.0 % uptime
Today
Software as a Service - United Kingdom & Europe Operational
90 days ago
99.99 % uptime
Today
Database Services Operational
90 days ago
100.0 % uptime
Today
Batch Services (DP Jobs) Operational
90 days ago
99.95 % uptime
Today
Ci in the Cloud Operational
90 days ago
100.0 % uptime
Today
Spatial Cloud Operational
90 days ago
100.0 % uptime
Today
Ci Anywhere Operational
90 days ago
100.0 % uptime
Today
Timetabling & Scheduling Operational
90 days ago
100.0 % uptime
Today
Software as a Service - GovCloud Australia Operational
90 days ago
100.0 % uptime
Today
Database Services Operational
90 days ago
100.0 % uptime
Today
Batch Services (DP Jobs) Operational
90 days ago
100.0 % uptime
Today
Ci in the Cloud Operational
90 days ago
100.0 % uptime
Today
Ci Anywhere Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 26, 2025
Resolved - After overnight hours monitoring this incident is now resolved.

We will perform a post incident review to identify underlying cause, and preventive action to avoid a repeat in the future and post here on completion.

We apologise for how you and your business may have been affected by this incident.

Apr 26, 07:00 AEST
Monitoring - Our team has verified the implementation of a fix is complete. We can see the background queue processing is improving and starting to stabilise.

We will monitor the logs overnight to ensure no further customers are impacted.

Apr 25, 17:57 AEST
Update - We are seeing improvements in the processing of background jobs and are continuing to work through further stabilisation.
The next update will be provided in 60 minutes, or sooner if new information becomes available.

Apr 25, 16:58 AEST
Update - We have observed less errors and higher success rate for submitted jobs.
We are continuing to work through stabilising background DP job processing.
The next update will be provided in 60 minutes, or sooner if new information becomes available.

Apr 25, 15:57 AEST
Update - We are continuing to work through stabilising background DP job processing.
The next update will be provided in 60 minutes, or sooner if new information becomes available.

Apr 25, 14:57 AEST
Update - We are continuing to work through stabilising background DP job processing.
The next update will be provided in 60 minutes, or sooner if new information becomes available.

Apr 25, 13:53 AEST
Update - We are continuing to work through stabilising background DP job processing.
The next update will be provided in 60 minutes, or sooner if new information becomes available.

Apr 25, 12:51 AEST
Update - We have confirmed that priority DP jobs are now processing normally. We are continuing to work through stabilising background DP job processing.
The next update will be provided in 60 minutes, or sooner if new information becomes available.

Apr 25, 11:51 AEST
Update - Our team has implemented the intended fix. We are working through a confirmation and verification to ensure the fix is complete.

The next update will be provided in 60 minutes, or sooner if new information becomes available.

Apr 25, 10:59 AEST
Identified - Our team has identified the DP Processing is degraded and are implementing a fix.

We anticipate the implementation of the fix to take 60 minutes to complete and verify.

Apr 25, 09:53 AEST
Apr 25, 2025
Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.