Performance Degradation - ANZ Spatial Cloud
Incident Report for TechnologyOne
Resolved
Good News! We're pleased to inform you that the recent incident has been successfully resolved.

Root Cause: Our preliminary analysis indicates that the issue was due to an unhealthy server.

Action Taken: To address this, we have replaced the problematic server, ensuring that all services are now back to standard operations.

We appreciate your patience during this time and apologise for any inconvenience caused.
Posted Jan 09, 2024 - 11:19 AEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 08, 2024 - 16:57 AEST
Identified
The issue has been identified and a fix is being implemented.
Posted Jan 08, 2024 - 16:27 AEST
Investigating
We have identified a selection of customer environments experiencing performance degradation within ANZ Spatial Cloud

Our engineers are currently investigating the root cause. Further updates will be provided.
Posted Jan 08, 2024 - 15:39 AEST
This incident affected: Software as a Service - Australia & New Zealand (Spatial Cloud).
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