Login Issues - UK Region

Incident Report for TechnologyOne

Resolved

This incident has been resolved.
Posted Apr 11, 2019 - 20:08 AEST

Monitoring

Services have been restored, we are continuing to investigate the root cause and will be carrying out further diagnostics throughout the course of the day.
Posted Apr 10, 2019 - 20:21 AEST

Identified

Our engineers have identified the source of the connection issues to CiAnywhere and are generating a resolution at the moment. Further updates to follow as soon as more information is available.
Posted Apr 10, 2019 - 20:15 AEST

Investigating

We have identified a selection of customer environments experiencing issues logging in to CiAnywhere.

Our engineers are currently investigating the root cause.
Posted Apr 10, 2019 - 20:00 AEST