Performance Degradation - ANZ Region 2019B Mainline Release

Incident Report for TechnologyOne

Resolved

This incident has been resolved.
Posted Jun 02, 2020 - 14:00 AEST

Update

We are continuing to monitor for any further issues.
Posted Jun 02, 2020 - 12:17 AEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 02, 2020 - 12:17 AEST

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 02, 2020 - 12:13 AEST

Investigating

We have identified a selection of customer environments experiencing connection or performance degradation within 2019B Mainline. Services are still operational however may be slower than normal.

Our engineers are currently investigating the root cause.
Posted Jun 02, 2020 - 12:11 AEST